Learn about a notice telling property owners to repair water pipes because a leak was detected.
Report animal odor from a residence.
Make a complaint about bees or wasps.
Request that the City install a bike rack on public property or request a permit to install a rack on private property.
Report a vehicle that is blocking your driveway.
Get the Borough Block Lot (BBL) or parcel number for a specific address.
Learn about damaged sewer service line repair.
Report a problem with a cable TV, phone, or internet provider.
Find a certified asbestos investigator.
Report an unusable chained bike or a bike chained to a tree on the street or in a park.
Report chemical odors or chemicals that are abandoned or not stored safely.
Pay New York City bills and fees online.
Report a commercial vehicle parked in a residential driveway or lot.
Apply for or renew an abatement to reduce property taxes for co-op and condo units.
Report a problem with a co-op or condo sponsor.
Request the removal of a standing dead tree.
Request relief from debts owed to the Department of Finance if you are a member of the military.
Find places to pay parking tickets, camera violations, and property taxes and get related services.
Report the sale of illegal drugs.
Report illegal drug use.
Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.
Report dust from roadwork, construction, demolition, renovation, or another source.
Request to start, stop, or reconnect electric service. Get billing or meter information.
Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.
Learn about flood zone designations for specific properties.
Learn about how to use floor finishing products safely.
Call 911 to report a gas leak or any gas-related emergency or dangerous condition.
Request to start, stop, or reconnect gas service. Get billing or meter information.
Request graffiti removal from a building you own.
Learn about reducing health hazards at home.
Apply for HEAP Cooling Assistance to see if you qualify for an air conditioner or fan.
Get help with HEAP, paying for heat, utilities, and boiler repairs for low-income households and public assistance recipients.
Report a home heating oil business that imposes illegal credit terms, issues an improper contract or receipt, or shortchanges the amount of oil dispensed.
Make a complaint about a home improvement contractor working on residential property.
Get consumer information about working with home improvement contractors.
Learn what kind of building construction projects and alterations require permits.
Learn about becoming a New York City homeowner.
Learn about a water and sewer bill program that offers a credit for certain low-income homeowners. Learn about pilot lead service line replacement program.
Learn about home repair grant and loan programs.
Learn about residential buildings that are offered for sale to the public by the Department of Housing and Urban Development.
Get long-term property tax relief for property damaged by Hurricane Sandy.
Learn about Hurricane Sandy Recovery programs and requirements.
Learn about the In Rem Foreclosure process for property.
Make a complaint about a health, car, home, life, or property insurance company.
Report a problem with an online business or online service that wasn't delivered.
Apply for a permit to install a planter larger than 2 feet by 2 feet.
Get a kit to test drinking water for high levels of lead and tips to reduce lead exposure.
Learn about the lead law and get a copy of the Childhood Lead Prevention Act.
Report lead paint, peeling paint, or lead dust due to construction. The City will send an inspector where applicable.
Learn about financial assistance to make lead paint repairs.
Learn about lead poisoning, lead poisoning prevention, and lead paint repair.
Learn about tax liens placed on properties for unpaid property taxes, water and sewer bills, and other charges and how to avoid the lien sale.
Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.
Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.
Report mold in an apartment, loft, public place, or abandoned building.
Report a problem with a mortgage or loan company.
Learn about loans for moderate or substantial rehabilitation of multifamily (3 units or larger) rental buildings.
The City does not accept complaints about body or cooking odor from a residence.
Report no water, water pressure, or temperature problems.
Appeal the denial, removal, or reduction of a property tax exemption.
Learn about controlling rats, mice, and bugs and pest control training for the public and professionals.
Report someone using a pesticide without warning occupants or neighbors in advance.
Report mice, bed bugs, fleas, flies, or roaches in an apartment or in a public area of a residential building.
Report a power outage or blackout, or file a claim to be reimbursed for food spoiled during a power outage.
Challenge the City's assessment of your property's market value on your Notice of Property Value (NOPV).
Request a correction of the property or vacant land data on your Notice of Property Value (NOPV).
Get help with SCHE, DHE, STAR, Veterans, Clergy, and Crime Victim homeowner exemptions.
Learn about real estate tax exemptions for City, State, Federal, and foreign government-owned properties in New York City.
Pay a property tax bill.
Get help with a property tax payment problem.
Request an agreement to defer property tax and interest payments for homeowners experiencing hardship.
Request an agreement to pay property tax debt in installments.
Report a problem with a phone, gas, heat, or electric company.
Report rats, mice, and conditions that might attract them.
Learn how to file the Real Property Income and Expense Statement for income-producing properties, including utilities.
Learn about or get help filing the Real Property Transfer Tax.
Learn about sprinkler and standpipe system testing.
Make a complaint about a satellite television provider.
Get a free and confidential security survey for a home or business.
Learn about the requirements for cleaning a septic tank.
Report a sewage leak or odor in a residential or commercial building.
Report water or sewage coming out a toilet, sink drain, or bathtub drain as a result of heavy rainfall or flooding.
Learn how to clean a home after a flood or sewage overflow.
Request an agreement to pay in installments for sidewalk repairs made by the Department of Transportation.
Resolve a sidewalk violation, request an inspection, or learn about repairs.
Report smoking, a building owner failing to disclose a residential building smoking policy, or an unattended cigarette vending machine.
Report a Spotted Lanternfly sighting or infestation.
Learn about annual registration for property owners of ground floor or second floor commercial spaces.
Report trash or recycling stored incorrectly on private property.
Learn how to clean up a trauma scene.
Learn how to maintain City tree beds and keep them safe.
Request a new tree on a City street in any of the five boroughs. Report a problem with the location or condition of a newly planted tree.
Learn about tree pruning or request pruning of a City tree.
Learn about City tree stump removals.
Apply for a permit to add, prune, decorate, or remove a curbside tree at the property owner's expense.
Learn about free repair for qualifying City sidewalks that are severely damaged by curbside tree roots. Request a sidewalk tree consultation.
Report trespassing, which is entering someone's property without permission.
Report work done by an unlicensed plumber, electrician, or contractor.
Report an individual distributing flyers or posting signs on public or private property, including vehicles and construction sites.
Learn about the invoice a lot owner gets when the Department of Sanitation cleans a lot.
Report a vehicle stored on residential property or in a vacant lot.
Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.
Report the use of too much water.
General information about Department of Environmental Protection (DEP) water and sewer bills and accounts.
Learn about NYC Water Board water and sewer bill rate increases.
Learn how property owners can cover future costs to repair service lines.
Learn about water hardness.
Report water leaking into an apartment, public area of a residential building, or basement. Learn how to prevent leaks.
Learn about water meters and automated meter reading (AMR) devices.
Report a water meter that is broken, leaking, frozen, missing, or stolen.
Get items to help you conserve water at home.
Learn about having water service turned on or off for a residential or commercial property.
Get a list of scheduled water main shutdowns and water disruptions.
