Rat or Mouse Complaint

Report rats or mice in a restaurant or other place where food is served.

To report rats, mice, or droppings in food, go to the Restaurant or Deli Complaint page.

You can report rats or mice in a grocery, supermarket, farmers market, fish market, beverage store, food warehouse, or food processing location.

To report rats, mice, or droppings in food, go to the Restaurant or Deli Complaint page.

Online

Report rats or mice in a food market, warehouse, or processing location.

By Phone

Agency: New York State Department of Agriculture and Markets
Phone Number: (718) 722-2876
Business Hours:

Report rats or mice in bus, subway, and train stations to whichever agency manages the property:

Report rats or mice in a park, or conditions that might attract them.

Report rats or mice in a public school, or conditions that might attract them.

A vacant lot is a plot of land without any building or a building foundation, such as a concrete floor.

Dirty Lots

Owners of vacant lots are required to keep them clean and free of trash and debris.

You can report excessive trash and debris in a vacant lot that is attracting or may attract rats or mice to the Department of Sanitation (DSNY).

What You Need

Your report should describe:

The contents of the lot
If the lot is fenced or not

Report a dirty vacant lot with rats, mice, or conditions that may attract them.

What Happens Next

The Department of Sanitation (DSNY) will inspect the lot. If the lot needs cleaning, DSNY will research the ownership of the property.

Then the Department of Health and Mental Hygiene (DOHMH) will give the owner a deadline to clean it. If the owner fails to meet the deadline, DSNY may clean the lot and charge the owner.

Empty Lots

You can report rats or mice in vacant lots that don’t contain trash or debris to the Department of Health and Mental Hygiene (DOHMH).

Report a vacant lot with rats or mice.

To report rats, mice, or conditions that might attract them in New York City Housing Authority (NYCHA) public housing, go to the NYCHA Public Housing Maintenance Complaint page.

You can report rats, mice, or conditions that might attract them:

On residential or commercial property with a structure or building on it
On sidewalks
In sewers
On streets

Report rats, mice, or conditions that might attract them.

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Knowledge Article

IP Address

Rat or Mouse Complaint

Restaurants and Other Food Establishments

Report rats or mice in a restaurant or other place where food is served.

Food Markets, Warehouses, or Processors

Bus, Subway, and Train Stations

Parks

Report rats or mice in a park, or conditions that might attract them.

Schools

Report rats or mice in a public school, or conditions that might attract them.

Vacant Lots

Report a dirty vacant lot with rats, mice, or conditions that may attract them.

Report a vacant lot with rats or mice.

NYCHA Public Housing

Other Places

Report rats, mice, or conditions that might attract them.

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