- Agency: Department of Education
- Division: Prospect Heights Family Welcome Center
- Address: 355 Park Place, Brooklyn, NY, 11238
- Phone Number: (718) 623-5069
- Business Hours:
Please note that this site is not yet fully accessible. For students and guardians who have physical accessibility needs, there are two options. You can either
- Request remote support or
- Schedule an in-person appointment at the following alternate location: P.S. 009K, 80 Underhill Avenue, Room 134, Brooklyn, NY 11238 .
To make a remote or in-person appointment at the alternate location, call 718-623-5069 or email ParkPlaceFWC@schools.nyc.gov.
Additionally, please note that the accessible entrance to P.S. 009K is not the same as the main entrance; the accessible entrance is located on Bergen Street.
- Agency: Department of Education
- Division: Bay Ridge Family Welcome Center
- Address: 415 89th Street, 5th Floor, Brooklyn, NY, 11209
- Phone Number: (718) 759-3900
- Business Hours:
- Agency: Department of Education
- Division: Brownsville Family Welcome Center
- Address: 1665 St. Mark's Avenue, Room 116, Brooklyn, NY, 11233
- Phone Number: (718) 240-3598
- Business Hours:
- Agency: Department of Education
- Division: Ocean Avenue Family Welcome Center
- Address: 1780 Ocean Avenue, 3rd Floor, Brooklyn, NY, 11230
- Phone Number: (718) 758-7744
- Business Hours:
Contact FWC Staff by Email
You can send an email to your local Family Welcome Center. Your local center is based on your School District.
In your email, include:
- Your child's first name, last name, date of birth, and OSIS number,
- A photo or scan of your government-issued photo ID,
- Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
- If you need support in another language, and
- If you (the child's parent/guardian) are deaf or hard-of-hearing.
Do not include any photographs of students with your message.