The Department of Sanitation (DSNY) hires emergency snow laborers to help clear snow from bike lanes once all streets have been cleared. This effort takes time because it requires manual labor.

You may file Service Requests beginning 72 hours after streets have been cleared. There is no guarantee that every bike lane will be cleared.

The Department of Sanitation (DSNY) hires emergency snow laborers to help clear snow from streets in front of bus stops once all streets have been cleared. This effort takes time because it requires manual labor.

You may file Service Requests beginning 72 hours after streets have been cleared. There is no guarantee that every bus stop will be cleared.

The Department of Sanitation (DSNY) hires emergency snow laborers to help clear snow from crosswalks along major commercial streets and at critical locations once all streets have been cleared. This effort takes time because it requires manual labor.

Please note that clearing pedestrian ramps (curb cuts) that provide access from a sidewalk to a crosswalk are the property owner’s responsibility. Learn more and report a property owner that didn’t clear a path to the crosswalk for pedestrians on the Snow or Ice on Sidewalk page.

You may file Service Requests beginning 72 hours after streets have been cleared. There is no guarantee that every crosswalk will be cleared.

The Department of Sanitation (DSNY) hires emergency snow laborers to help clear snow from pedestrian overpasses and underpasses once all streets have been cleared. This effort takes time because it requires manual labor.

You may file Service Requests beginning 72 hours after streets have been cleared. There is no guarantee that every overpass or underpass will be cleared.

The Department of Sanitation (DSNY) hires emergency snow laborers to help clear snow from medians once all streets have been cleared. This effort takes time because it requires manual labor.

You may file Service Requests beginning 72 hours after streets have been cleared. There is no guarantee that every median will be cleared.

Preparing for the Storm

As a normal part of snow preparation, Department of Sanitation (DSNY) conducts snow drills during the year. Before a snow event, DSNY vehicles may be placed in strategic locations. Complaints are not accepted for these vehicles being parked before the start of a snow event or during snow drills.

Plowing and Spreading

During a snow operation, DSNY uses salt spreaders or plows to treat icy or snowy conditions on streets and highways. The equipment used depends on the location and condition of the roadway.

Snow is plowed to the right side of the street because the same trucks must plow both one-way and two-way streets. Once the plows are mounted on trucks they can’t be shifted from one direction to the other.

While piling and hauling snow on a roadway, the vehicles may need to block traffic temporarily. 

DSNY doesn’t clear:

• Cars, sidewalks, or driveways, even if the obstruction was caused by a City plow
• Alleys, parking lots (with the exception of City-owned lots), and private streets

Scattering and Breaking Piles

When temperatures are above freezing and expected to stay above freezing for a period of time, DSNY workers may shovel snow into the street to break down piles of snow to encourage melting. Sanitation equipment is used to break the snow down further so it is not a driving hazard.

Property owners may not shovel snow into the street. If a Sanitation supervisor witnesses snow being shoveled into the street, you may receive a summons.

Shoveling Pedestrian Features

About 72 hours after streets have been cleared, temporary snow laborers help clear streets next to bus stops, and pedestrian features, such as crosswalks. This effort takes time because it requires manual labor. There is no guarantee that every pedestrian feature will be cleared.

Snow Emergencies are declared by the NYC Department of Transportation (DOT).

Certain streets are part of Snow Emergency Routes. You can identify these streets by a special red and white sign. You should follow signs posted to determine if you can park or drive at a specific location. 

During a Snow Emergency:

• You can’t park on any street with a Snow Emergency Route sign.
• You can’t drive on a Snow Emergency Route street or highway unless your vehicle has snow chains or tires.

PlowNYC lets you track the progress of DSNY’s snow clearing operations throughout the five boroughs. You can also find out if a street has been visited by a plow or spreader yet.