You can report a cooling tower that is unsanitary, not maintained, or not working properly.

You can report a structural problem with a cooling tower on a commercial building. 

Before filing a complaint, you should try to resolve the issue directly with the building landlord, manager, or owner.

The Department of Buildings does not take complaints about unsanitary conditions in commercial buildings.

You can report a structural problem with a cooling tower on a residential building.

Before filing a complaint, you should try to resolve the issue directly with the landlord, manager, or owner.

The Department of Buildings does not take complaints about unsanitary conditions in residential buildings.