You can file a complaint against mail-order businesses with a physical address in New York City.
Mail-order companies include businesses that sell through:
- Catalogs
- Magazines
- Newspapers
- Television or radio commercials
- The Internet
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
The Agency will consider your complaint a tip if you do not provide your address.
