Need something else?
- Price Not Posted to report a restaurant failing to disclose that they charge for tap water
You can file a complaint about restaurants in New York City that add a surcharge to the cost of items on the menu.
Restaurants may not add a surcharge (extra charge) to the food or beverage prices listed on the menu.
Restaurants may charge a bona fide service charge, but the charge must be clearly disclosed to consumers before they order food.
Acceptable service charges include:
- Charge to split a single meal on multiple plates
- Minimum per person charge
- Mandatory gratuity for parties of eight or more
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
The Agency will consider your complaint a tip if you do not provide your address.
