You can file a complaint about businesses that store goods for a fee in New York City.
The Department of Consumer Affairs (DCA) does not accept complaints about self-storage or mini-storage facilities.
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
The Agency will consider your complaint a tip if you do not provide your address.
