You can make a complaint about a vendor on a City street or sidewalk that is operating:
- Without a license (non-food vendor only)
- In a restricted area (non-food or food vendor)
You can make a complaint about businesses that sell merchandise or offer services from a booth or stand at a street fair in New York City. This does not include food vendors.
Your complaint should include:
- The vendor's exact location
- The vendor’s Consumer Affairs license number or Health license number (if a food vendor)
- Date and time of the incident
- A receipt with the name and address of the business (needed for overcharge complaints)
The Department of Consumer and Worker Protection (DCWP) cannot handle your complaint without this information.
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
The Agency will consider your complaint a tip if you do not provide your address.