Need something else?
- Ticket Seller Complaint for complaints about someone selling sightseeing guide, bus, or boat tour tickets in a public space
You can file a complaint about sightseeing guides or buses, including "duck boats" that give paid tours in New York City. Complaints can include missing or defective headphones.
The Department of Consumer Affairs (DCA) does not accept complaints about bus routes or traffic violations.
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
The Agency will consider your complaint a tip if you do not provide your address.
