You can file a complaint about businesses in New York City that buy or sell used items, with the exception of books and pianos.
Receipts for used items must state that items are secondhand.
What Happens Next
To receive follow up on your request, you must provide your address. The Agency will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox.
The Agency will consider your complaint a tip if you do not provide your address.
