To request that a fire hydrant be unlocked, you must first get a permit from a DEP borough office. Once you have the permit, in order for DEP to open the hydrant. you must provide 311 with:
- Permit number
- Your phone number
- Hydrant location
DEP Borough Offices
Department of Environmental Protection (DEP) Borough Offices are open Monday - Friday, from 9 AM to 5 PM.
DEP recommends scheduling an appointment to ensure social distancing at its customer service offices in all five boroughs. Walk-in customers are still accepted.
Bronx
1932 Arthur Avenue, 6th Floor
(Between East 176th Street and East Tremont Avenue)
- Agency: Department of Environmental Protection
- Division: Bronx Borough Customer Services
- Address: , , ,
- Phone Number: (718) 466-8481
- Business Hours:
Brooklyn
250 Livingston Street, 8th Floor
(Between Elm Place and Bond Street)
- Agency: Department of Environmental Protection
- Division: Brooklyn Borough Customer Services
- Phone Number: (718) 923-2629
- Business Hours:
Manhattan
1250 Broadway, 16th Floor
(Between 5th Avenue and Broadway)
- Agency: Department of Environmental Protection
- Division: Manhattan Borough Customer Services
- Phone Number: (212) 643-2201
- Business Hours:
Queens
96-05 Horace Harding Expressway, 1st Floor
(Between Junction Boulevard and Pedestrian Overpass)
- Agency: Department of Environmental Protection
- Division: Queens Borough Customer Services
- Phone Number: (718) 595-3258
- Business Hours:
Staten Island
60 Bay Street, 6th Floor
(Between Slosson Terrace and Bend)
- Agency: Department of Environmental Protection
- Division: Staten Island Borough Customer Services
- Phone Number: (718) 876-6802
- Business Hours:
